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Knowledge base
General
FAQ
31
RushFiles is NOT affected by Log4j exploit
[New Authentication] PC clock out of sync
FAQ - Two Factor Authentication
FAQ - What is a Primary Company?
2FA TOTP (authenticator app) troubleshooting
See all 31 articles
Known issues
17
PC Client 2.5.0 known issues list
[PC Client 2.5.0] Old installer version
[Mac 3.0.0] Symbolic links are not supported
01-03-2022 - Issues with login [Resolved]
[SOLVED] [Mac client] M1 Macs with Monterey 12.0.1 may not mount the virtual drive
See all 17 articles
User guides
Getting Started
2
End-users - 2FA
Get started with RushFiles
Web client
5
Web Client - Introduction
Web Client - Share List
Web Client - Profile
Web Client - Devices and Logs
Web Client - Links
Desktop clients
4
PC client (Windows)
Mac client 3.0.0
Mac client 2.8.x and below
Change the Windows client local cache location
Mobile apps
2
iOS client
Android client
Company administration
9
Company Administration - 2-Factor Authentication (2FA)
Company Administration - Introduction
Company Administration - Account
Company Administration - Share
Company Administration - User and Group
See all 9 articles
Reseller administration
15
Reseller Administration - 2-Factor Authentication (2FA)
Reseller Administration - Introduction
Reseller Administration - My Account
Reseller Administration - History & Capacity
Reseller Administration - URLs
See all 15 articles
Comprehensive Manuals
3
Administration Controls and Client Applications Manual
On-Premise Installation and Maintenance Manual
RushFiles Architecture and Security
Plesk Extension
1
RushFiles Cloud for Plesk
Server setup
Server installation
9
RushFiles preparation for server installation
Re-installing a RushFiles server with a new domain
Preparation - DNS name setup
Preparation - SSL certificate for server
Using a subdomain to install
See all 9 articles
Control Panels
3
APS 2.0
WHMCS documentation
Where to find the required WHMCS information
Server Operations
1
Rushfiles migration from one server instance to another
Technical section
Technical features
8
Hierarchy and definitions
User types and rights
Share types
Public Links
Valid file, folder, and share names
See all 8 articles
Technical setup
4
AD Integration
Office Online integration
VDI and MSI
Moving a company’s data to a new company
Rebranding
5
Rebranding Overview
Rebranding guide for Windows / PC app
Rebranding guide for MAC / OS X
Rebranding guide for Android Application
Rebranding guide for iOS Application
Whitepapers
1
Data Security
System
5
Adding drives for cache
Moving cache on server.
Backup and restore of RushFiles system
After restoring your server
Logging