Helpdesk

FAQ 36

• [New Authentication] PC clock out of sync
• FAQ - Two Factor Authentication
• FAQ - What is a Primary Company?
• Web Client - Third Party Cookies must be enabled
• I'm missing a file - how can I find it? [Windows client]

See all 36 articles

Known issues 9

• [PC Client 2.3.2] Known Issues and solutions
• PC Client Update stops at 85% (updated)
• [MacOS] Replacing pdfs with the same name using Save As in Acrobat Reader produces duplicate files
• [MacOS] Cannot Install Mac client due to error message
• MacOS 10.14 and older

See all 9 articles

Getting Started 2

• End-users - 2FA
• Get started with RushFiles

Web client 5

• Web Client - Introduction
• Web Client - Share List
• Web Client - Profile
• Web Client - Devices and Logs
• Web Client - Links

Desktop clients 3

• PC client (Windows)
• Mac client
• Change the Windows client local cache location

Mobile apps 2

• iOS client
• Android client

Company administration 9

• Company Administration - 2-Factor Authentication (2FA)
• Company Administration - Introduction
• Company Administration - Account
• Company Administration - Share
• Company Administration - User and Group

See all 9 articles

Reseller administration 14

• Reseller Administration - 2-Factor Authentication (2FA)
• Reseller Administration - Introduction
• Reseller Administration - My Account
• Reseller Administration - History & Capacity
• Reseller Administration - URLs

See all 14 articles

Comprehensive Manuals 3

• Administration Controls and Client Applications Manual
• On-Premise Installation and Maintenance Manual
• RushFiles Architecture and Security

Plesk Extension 1

• RushFiles Cloud for Plesk

Server installation 9

• RushFiles preparation for server installation
• Re-installing a RushFiles server with a new domain
• Preparation - DNS name setup
• Preparation - SSL certificate for server
• Using a subdomain to install

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Control Panels 3

• APS 2.0
• WHMCS documentation
• Where to find the required WHMCS information

Server Operations 1

• Rushfiles migration from one server instance to another

Technical features 8

• Hierarchy and definitions
• User types and rights
• Share types
• Public Links
• Valid file, folder, and share names

See all 8 articles

Technical setup 4

• AD Integration
• Office Online integration
• VDI and MSI
• Moving a company’s data to a new company

Rebranding 5

• Rebranding Overview
• Rebranding guide for Windows / PC app
• Rebranding guide for MAC / OS X
• Rebranding guide for Android Application
• Rebranding guide for iOS Application

Whitepapers 1

• Data Security

System 5

• Adding drives for cache
• Moving cache on server.
• Backup and restore of RushFiles system
• After restoring your server
• Logging