Helpdesk

FAQ 31

• iOS App — Compatibility with iOS 17
• RushFiles is NOT affected by Log4j exploit
• [New Authentication] PC clock out of sync
• Client app limitations
• FAQ - Two Factor Authentication

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Known issues 7

• RushFiles Android App - Crash (Pixel & Samsung devices)
• WebClient 3.1.1 Known Issues List
• Web Client 3.1 Known Issues List
• [PC Client] - .xls files opened with Excel may be saved automatically at closing them
• [PC Client] - Context menu & overlay icons

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Getting Started 2

• End-users - 2FA
• Get started with RushFiles

Web Client 3.x Beta 6

• [Web Client 3.0] Introduction
• [Web Client 3.0] Share List
• [Web Client 3.0] Profile Settings
• [Web Client 3.0] Devices and Logs
• [Web Client 3.0] Links

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Web Client 5

• Web Client - Introduction
• Web Client - Share List
• Web Client - Profile
• Web Client - Devices and Logs
• Web Client - Links

Desktop Clients 4

• PC client (Windows)
• Mac client 3.0.0
• Mac client 2.8.x and below
• Change the Windows client local cache location

Mobile App 2

• iOS client
• Android client

Company Administration 9

• Company Administration - 2-Factor Authentication (2FA)
• Company Administration - Introduction
• Company Administration - Account
• Company Administration - Share
• Company Administration - User and Group

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Company Administration 3.x Beta 13

• Company Administration - Account Settings
• Company Administration - Manage Share
• Company Administration - User and Group
• Company Administration - Email (Mail Config, Logs, and Templates)
• Company Administration - Skinning

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Reseller Administration 15

• Reseller Administration - 2-Factor Authentication (2FA)
• Reseller Administration - Introduction
• Reseller Administration - My Account
• Reseller Administration - History & Capacity
• Reseller Administration - URLs

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Comprehensive Manuals 3

• Administration Controls and Client Applications Manual
• On-Premise Installation and Maintenance Manual
• RushFiles Architecture and Security

Plesk Extension 1

• RushFiles Cloud for Plesk

Server installation 10

• RushFiles preparation for server installation
• How to find your MongoDB version
• Check which .NET Framework version is installed on your server
• Re-installing a RushFiles server with a new domain
• Preparation - DNS name setup

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Control Panels 3

• APS 2.0
• WHMCS documentation
• Where to find the required WHMCS information

Server Operations 0

Technical features 8

• Hierarchy and definitions
• User types and rights
• Share types
• Public Links
• Valid file, folder, and share names

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Technical setup 4

• AD Integration
• Office Online integration
• VDI and MSI
• Moving a company’s data to a new company

Rebranding 5

• Rebranding Overview
• Rebranding guide for Windows / PC app
• Rebranding guide for MAC / OS X
• Rebranding guide for Android Application
• Rebranding guide for iOS Application

Whitepapers 1

• Data Security

System 5

• Adding drives for cache
• Moving cache on server.
• Backup and restore of RushFiles system
• After restoring your server
• Logging