Helpdesk

FAQ 37

• MacOS 10.14 and older
• Mac versions below 10.10 can't update?
• Login to Office 365 on IOS
• How to see thumbnails in File Explorer
• I'm missing a file - how can I find it?

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Known issues 5

• Problem with PC Client uninstaller
• Sync is stuck? (Solved)
• Subfoldershares and notifications locally
• Right click menu on PC Client
• "Create a share when a user is created" option

How to get started - Company 7

• Activate your account & Download our App
• Create shares and start sharing
• Add users to share
• Create Public Link and share externally
• Add personal message, expiry date, and password to your Public Link

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Features 6

• NEW FEATURE - How to use Restore History
• Several accounts on one user
• Create Public Links directly from the Web-client
• Change language
• Online / Offline files

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Desktop apps 5

• Access to files from the Desktop App
• Individual download of folders and files
• Popup notifications in desktop app
• Create Public Link and share externally
• Manual uninstallation (Mac)

Web app 11

• Subfolder sharing
• Skinning - change of colors
• Office Online integration
• File history, versioning and undelete
• Give access to your share to others

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Mobile devices 21

• How to use Backup function on Android/IOS
• How do I login on iOS and Android?
• I have forgotten my password
• How do I work with shares on iOS or Android?
• What are the share options on iOS and Android?

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Company administration 10

• How to use Company Reports
• Company defaults settings
• Create users for sharing
• Create shares for sharing
• Adding shares to a user

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Pc Installer 1

• Installing Rushfiles on multiple machines

File api 2

• File Api
• FileApiClasses

Server installation 8

• RushFiles preparation for server installation
• Re-installing a RushFiles server with a new domain
• Preparation - DNS name setup
• Preparation - SSL certificate for server
• Using a subdomain to install

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Control Panels 3

• APS 2.0
• WHMCS documentation
• Where to find the required WHMCS information

APS 1

• Supported Languages

Server Operations 1

• Rushfiles migration from one server instance to another

Special apps setup 2

• Change the pc app cache location
• Time limit for file caching

Whitepapers 1

• Data Security

System 9

• Adding drives for cache
• AD Integration
• After restoring your server
• Backup and restore of RushFiles system
• SSO login for company configurator

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Encryption 1

• Change company Encryption key

PHP - Create demo account 1

• PHP create demo account for RushFiles

Moving a company’s data to a new company 1

• Moving a company’s data to a new company

Reseller administration / user guides 14

• Hierarchy and definitions
• Add alternative DNS to web client
• Reseller API documentation
• Creating a company
• Set download links for clients

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Rebranding 6

• Rebranding guide for Windows / PC app
• Rebranding guide for MAC / OS X
• Rebranding guide for iOS Application
• Rebranding guide for Android Application
• Rebranding / skinning of the Web application

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