Known issues

Here you can find information on known issues that may afflict your use of the RushFiles system

[macOS 13 Ventura Bug] MS Word's "Save As" function bug.
We have discovered a bug wherein MS Word files (i.e., .docx) that are saved in the U:\ drive via the "Save As" function uploads a 0kb and a duplic...
Fri, 24 Feb, 2023 at 8:57 AM
Download Limitation - Old Web Client
We discovered a bug wherein the file size download limitation is present in the old web client. Issue Determination: When a user tries downloadin...
Wed, 4 Jan, 2023 at 11:05 AM
[macOS 13 Ventura Bug] Files deleted in Finder remain on the Server
We discovered a bug wherein deleted files in Finder remain on the server for macOS 13 Ventura users. Issue Determination: On macOS 13 Ventura, wh...
Thu, 3 Nov, 2022 at 10:49 AM
[Android v5.1.0] App not working on Samsung Galaxy Tablets
We have received some reports that the RushFiles Android app may minimize at startup if the user is not logged in and the device language is set to Danish. ...
Tue, 2 Aug, 2022 at 12:11 PM
[PC Client 2.5.1] "Pending Overwrite" pop-up persists for .xls files opened with Excel
We have identified an issue where the "Pending Overwrite" pop-up message persists. The issue is triggered when a .xls file receives a remote updat...
Tue, 26 Jul, 2022 at 3:37 PM
[PC Client v2.5.1] Files last updated by v2.5.0 may fail to open
Files last updated by version 2.5.0 may occasionally fail to open in version 2.5.1, due to an issue in v2.5.0. Restarting the client will solve this pr...
Thu, 14 Jul, 2022 at 10:21 AM
[New Mac Client] Drive may not mount after restarting the app
In Mac Client versions 3.0.0 - 3.0.2, the virtual drive may not mount after the client is restarted. This occurs occasionally after installing multiple bran...
Thu, 18 Aug, 2022 at 8:42 AM
[New Mac Client] Shares Can't Be Viewed via the New Mac Client 3.0.0/3.0.1
We have received reports and discovered a bug in the New Mac Client application where some of the shares cannot be viewed entirely on the new version of the...
Mon, 4 Jul, 2022 at 3:15 PM
PC Client 2.5.0 known issues list
This article contains the known issues of PC Client version 2.5.0 and possible workarounds. Let us know about any other issues not listed here. Content...
Fri, 19 Aug, 2022 at 11:29 AM
[PC Client 2.5.0] Old installer version
Dear RushFiles Users, If you're trying to install the client but it does not work afterwards, please check the details of the installer you are usi...
Tue, 19 Apr, 2022 at 11:50 PM