Known issues

Here you can find information on known issues that may afflict your use of the RushFiles system

Public Links on
Downloading files from public links on does not work when some users are not logged in. Affected Domain: Feature: Publ...
Fri, 22 Sep, 2023 at 1:49 PM
WebClient 3.1.1 Known Issues List
Affects only Old Web Client: Reseller Portal: Mail configurations always display that ASCII encoding is used, even if a different value is saved. This i...
Thu, 28 Sep, 2023 at 2:17 PM
Web Client 3.1 Known Issues List
Affects both Old and New Web Client: "Resend invitation / password mail" does not work for newly created users. Users should use the login scr...
Tue, 27 Jun, 2023 at 3:18 PM
[PC Client] - .xls files opened with Excel may be saved automatically at closing them
There is an issue where .xls files may be automatically saved at closing them after being opened with Excel, even if the file was not edited. The behavior i...
Tue, 1 Mar, 2022 at 11:43 AM
[PC Client] - Context menu & overlay icons
If you experience that the RushFiles context menu (right-click menu) is missing from your computer, you may try to reinstall this component: Shut down...
Wed, 20 Sep, 2023 at 1:32 PM
[PC Client] - VSS (Shadow Copy) may not work while the client is running
Windows' VSS (Volume Shadow Copy Service) may fail silently while the client is running. If you'd like to create a system restore point, please ...
Wed, 20 Sep, 2023 at 1:33 PM