Known issues
Here you can find information on known issues that may afflict your use of the RushFiles system
Issue description: There is an issue where if a custom mail configuration was created and activated on a company, switching back to Provider Default will ...
Tue, 8 Apr, 2025 at 9:51 AM
Dear RushFiles Users, Our data center will perform scheduled maintenance over two nights during the third weekend in January. While service disruption f...
Fri, 10 Jan, 2025 at 9:16 AM
We have gathered potential issues that users may encounter during installation or update of the PC Client. OBS! Before any update, please make sure that...
Wed, 14 Feb, 2024 at 1:32 PM
Affects only Old Web Client: Reseller Portal: Mail configurations always display that ASCII encoding is used, even if a different value is saved. This...
Fri, 2 Feb, 2024 at 9:26 AM
We have received reports and discovered a bug in the recent update to the new Web Client. Issue Description: The issue occurs when previewing fil...
Fri, 2 Feb, 2024 at 9:26 AM
We discovered a bug with the RushFiles iOS app. When opening an office file using the "Open with" office app option, it throws an error messag...
Mon, 16 Sep, 2024 at 3:15 PM
We have received a report that the RushFiles Android app crashes at startup on Pixel and Samsung devices with Android 14 — a fix is being implemented. ...
Fri, 21 Jun, 2024 at 10:54 AM
There is an issue where .xls files may be automatically saved at closing them after being opened with Excel, even if the file was not edited. The behavior i...
Tue, 1 Mar, 2022 at 11:43 AM
If you experience that the RushFiles context menu (right-click menu) is missing from your computer, you may try to reinstall this component: Shut down...
Wed, 20 Sep, 2023 at 1:32 PM
Windows' VSS (Volume Shadow Copy Service) may fail silently while the client is running. If you'd like to create a system restore point, please ...
Wed, 20 Sep, 2023 at 1:33 PM