Known issues
Here you can find information on known issues that may afflict your use of the RushFiles system
We discovered a bug wherein deleted files in Finder remain on the server for macOS 13 Ventura users. Issue Determination: On macOS 13 Ventura, wh...
Thu, 3 Nov, 2022 at 10:49 AM
We have received some reports that the RushFiles Android app may minimize at startup if the user is not logged in and the device language is set to Danish. ...
Tue, 2 Aug, 2022 at 12:11 PM
We have identified an issue where the "Pending Overwrite" pop-up message persists. The issue is triggered when a .xls file receives a remote updat...
Tue, 26 Jul, 2022 at 3:37 PM
Files last updated by version 2.5.0 may occasionally fail to open in version 2.5.1, due to an issue in v2.5.0. Restarting the client will solve this pr...
Thu, 14 Jul, 2022 at 10:21 AM
In Mac Client versions 3.0.0 - 3.0.2, the virtual drive may not mount after the client is restarted. This occurs occasionally after installing multiple bran...
Thu, 18 Aug, 2022 at 8:42 AM
We have received reports and discovered a bug in the New Mac Client application where some of the shares cannot be viewed entirely on the new version of the...
Mon, 4 Jul, 2022 at 3:15 PM
This article contains the known issues of PC Client version 2.5.0 and possible workarounds. Let us know about any other issues not listed here. Content...
Fri, 19 Aug, 2022 at 11:29 AM
Dear RushFiles Users, If you're trying to install the client but it does not work afterwards, please check the details of the installer you are usi...
Tue, 19 Apr, 2022 at 11:50 PM
Dear RushFiles users, We have discovered an issue in Mac client 3.0.0 where files stored under folders that are symbolic links are not uploaded. Our de...
Mon, 4 Apr, 2022 at 2:20 PM
10:41 CET Our engineers are looking into issues related to failing logins. We apologize for any inconvenience caused. 10:50 CET The login issue...
Tue, 1 Mar, 2022 at 10:58 AM