Known issues

Here you can find information on known issues that may afflict your use of the RushFiles system

[Mac client] RushFiles drive might not mount on first try on Big Sur
Dear RushFiles users, For now, we have undefined behavior with the latest macOS version and FUSE, which our application uses to mount the virtual drive....
Thu, 14 Jan, 2021 at 12:44 PM
[Mac client] M1 Macs with Big Sur 11.1 don't mount the virtual drive
Dear RushFiles users, The Mac client uses FUSE to mount the RushFiles drive on macOS devices, which is currently blocked from loading on M1 Macs with Bi...
Tue, 12 Jan, 2021 at 2:34 PM
[PC Client 2.3.3] Known issues and solutions
Dear RushFiles users, In this article, you can see the common problems you might encounter in version 2.3.3 , and their solutions: Problem: After st...
Thu, 10 Dec, 2020 at 2:00 PM
[PC Client 2.3.2] Known Issues and solutions
Dear RushFiles Users, We have experienced some problems with the newest version of the client. Below, we'll list the common problems and solutions...
Thu, 26 Nov, 2020 at 11:11 AM
l_Invalid Token at activating your account
When you are activating your user account for the first time, you might come across an l_Invalid Token message when you click the link which you need to use...
Mon, 30 Nov, 2020 at 2:30 PM
PC Client Update stops at 85% (updated)
Dear RushFiles Users, Some of our users reported that the recent PC Client update sometimes stops at 85%. If you experience this, please stop the upda...
Tue, 16 Jun, 2020 at 11:36 AM
[MacOS] Replacing pdfs with the same name using Save As in Acrobat Reader produces duplicate files
Dear RushFiles Users, If you use Adobe Acrobat Reader with RushFiles, please be aware that there is an issue when replacing identical files using Save ...
Thu, 27 Feb, 2020 at 10:03 AM
[MacOS] Cannot Install Mac client due to error message
Dear RushFiles Users, Some of our users reported that they receive a message saying "Installer.pkg can't be opened because Apple cannot check...
Wed, 30 Oct, 2019 at 2:58 PM
UPDATED [False Positive] Windows Defender identifies PC client installer as threat
Dear RushFiles Users, Windows Defender might identify the PC client installer as a threat. We would of course never put malicious code into our soft...
Fri, 11 Dec, 2020 at 9:00 AM
MacOS 10.14 and older
As the new MacOS 10.14 was released the previous version of FUSE is no longer supported causing issues for our client to run. You will get a warning saying...
Wed, 4 Sep, 2019 at 3:06 PM