Helpdesk

FAQ 30

• RushFiles is NOT affected by Log4j exploit
• [New Authentication] PC clock out of sync
• FAQ - Two Factor Authentication
• FAQ - What is a Primary Company?
• 2FA TOTP (authenticator app) troubleshooting

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Known issues 24

• [macOS 13 Ventura Bug] MS Word's "Save As" function bug.
• Download Limitation - Old Web Client
• [macOS 13 Ventura Bug] Files deleted in Finder remain on the Server
• [Android v5.1.0] App not working on Samsung Galaxy Tablets
• [PC Client 2.5.1] "Pending Overwrite" pop-up persists for .xls files opened with Excel

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