FAQ

Default solution folder, feel free to edit or delete it.

MacOS 10.14 and older
As the new MacOS 10.14 was released the previous version of FUSE is no longer supported causing issues for our client to run. You will get a warning saying...
Mon, 1 Oct, 2018 at 11:12 AM
Mac versions below 10.10 can't update?
With the newest release for Mac OS X users with OS X 10.9 and lower won't be able to update the application to the new 2.0 version A link for ...
Mon, 19 Jun, 2017 at 11:24 AM
Login to Office 365 on IOS
With RushFiles and Office 365, you can now open and edit your files directly from the Office Application. You will need to open your Office Application...
Wed, 20 Feb, 2019 at 11:32 AM
How to see thumbnails in File Explorer
In order to see thumbnails of your pictures in explorer, follow these steps:  Click the "View" tab in File Explorer and you will see this me...
Thu, 21 Feb, 2019 at 9:49 AM
I'm missing a file - how can I find it?
I uploaded a file to RushFiles but the file is now missing - what can I do to find it? There can be multiple reasons why the upload of the file failed....
Fri, 8 Mar, 2019 at 1:43 PM
Why do I get an email saying: "has reached XX% of it's maximum limit of X b storage"
If you get an email saying that your company account has reached XX% of its maximum amount, it might be because you have a private share and the settings a...
Wed, 20 Feb, 2019 at 11:40 AM
Difference between Download folder and Start/Stop synchronization?
In Windows Explorer/Finder, there are two options for keeping your folder/files locally stored.  "Download folder" and "Start/stop synch...
Wed, 6 Mar, 2019 at 2:32 PM
Are files uploaded ?
You can see whether files were successfully uploaded or not via the desktop client. Windows: In the Windows desktop application, you will see ...
Wed, 20 Feb, 2019 at 11:50 AM
Valid File, Folder and Share names
Different platforms have different limitations. In order to play nice with all devices in an organization, some limits have been set on how you can name Fi...
Wed, 20 Feb, 2019 at 11:16 AM
Supported client applications
RushFiles is monitoring the device market and is always prioritizing development on the most popular devices first. DeviceDescriptionWindowsAny Windows op...
Wed, 20 Feb, 2019 at 11:20 AM