FAQ

Default solution folder, feel free to edit or delete it.

I'm missing a file - how can I find it? [Windows client]
I uploaded a file to RushFiles but the file is now missing or cannot be opened - what can I do to find it? Solution 1: 1.    Find the RushFiles Windo...
Tue, 31 Mar, 2020 at 2:08 PM
Files are downloaded automatically
You might experience that some files are downloaded to your machine automatically. This can happen either when you click on the file's parent folder, ...
Mon, 10 Feb, 2020 at 12:49 PM
Why doesn't the U: drive mount on the Surface Pro X?
This is because the Surface Pro X has an ARM-based processor that requires drivers designed for the ARM processor architecture. These drivers are not av...
Fri, 10 Jan, 2020 at 12:23 PM
Login to Office 365 on IOS
With RushFiles and Office 365, you can now open and edit your files directly from the Office Application. You will need to open your Office Application...
Wed, 20 Feb, 2019 at 11:32 AM
How to see thumbnails in File Explorer
In order to see thumbnails of your pictures in File Explorer, you'll first need to have the pictures available offline. ✔    Open your RushFiles ...
Mon, 16 Dec, 2019 at 9:55 AM
Change language
RushFiles supports multiple languages. You can easily change the language with a few steps. WebClient: Login to the webclient, and click on the &qu...
Thu, 21 Feb, 2019 at 9:52 AM
Why do I get an email saying: "has reached XX% of it's maximum limit of X b storage"
If you get an email saying that your company account has reached XX% of its maximum amount, it might be because you have a private share and the settings a...
Wed, 20 Feb, 2019 at 11:40 AM
Online / Offline files
By default, RushFiles lists all files and folders in the sync and share solution the user is granted access to on the corporate file share. This can be...
Thu, 16 May, 2019 at 8:09 PM
Difference between Download folder and Start/Stop synchronization?
In Windows Explorer/Finder, there are two options for keeping your folder/files locally stored.  "Download folder" and "Start/stop synch...
Wed, 6 Mar, 2019 at 2:32 PM
Why do I get a Can't "Save as" message
If you have Read only access, you can't save data to that location or Share. To get the access rights changed, you should contact your system...
Wed, 20 Feb, 2019 at 11:54 AM