Helpdesk

We have verified that RushFiles applications do not use Log4j, therefore RushFiles is not affected by the recently discovered vulnerability, CVE-2021-44228 ...

Dear RushFiles users, Please note that in order to be authenticated by the new authentication system, your system's clock must be synchronized with...

Two-factor authentication is now available in RushFiles! In order to help you get started with using 2FA, we've created a small FAQ about this topic...

All RushFiles users have a primary company account, typically the first account they are invited to. If you are a user on multiple company accounts, it&#...

You may experience that the system does not accept your seemingly valid 2FA code when using TOTP (through an authenticator app). You can always log in u...

I uploaded a file to RushFiles but the file is now missing or cannot be opened - what can I do to find it? Solution 1: 1.    Find the RushFiles Windo...

With RushFiles, you can now lock your files to prevent changes while you are working on the file. File locking will lock the file on a user level, mean...

You might experience that some files are downloaded to your machine automatically. This can happen either when you click on the file's parent folder, w...

This is because the Surface Pro X has an ARM-based processor that requires drivers designed for the ARM processor architecture. These drivers are not av...

With RushFiles and Office 365, you can now open and edit your files directly from the Office Application. How to enable this: 1. Open the Microsoft...