Known issues
Here you can find information on known issues that may afflict your use of the RushFiles system
There is an issue where .xls files may be automatically saved at closing them after being opened with Excel, even if the file was not edited. The behavior i...
Tue, 1 Mar, 2022 at 11:43 AM
If you experience that the RushFiles context menu (right-click menu) is missing from your computer, you may try to reinstall this component: Shut down...
Wed, 20 Sep, 2023 at 1:32 PM
Windows' VSS (Volume Shadow Copy Service) may fail silently while the client is running. If you'd like to create a system restore point, please ...
Wed, 20 Sep, 2023 at 1:33 PM
Before reporting a bug, please see whether it is already a known issue or limitation. If it's not, please use template below to submit a bug report. ...
Mon, 2 Oct, 2023 at 11:10 AM
Issue description: Password activation or reset link gets encoded differently for users with "+" character in their username (e.g., user+abc@r...
Wed, 14 Feb, 2024 at 12:32 PM
Android: Subshare Folder Color Bug When using the Android client, folders created inside a Subshare may incorrectly inherit the branded icon color from ...
Mon, 14 Jul, 2025 at 11:35 AM
Android: UI Bug After Camera Permission Change The RushFiles Android app UI fails to load properly if camera permissions are revoked via device settings...
Mon, 14 Jul, 2025 at 11:44 AM
Android: Persistent “Getting Share Data” Banner The “Getting Share Data” banner sometimes remains on screen even after data synchronization is completed...
Mon, 14 Jul, 2025 at 11:57 AM
Issue Overview We’ve identified a known issue affecting the RushFiles PC Client (both Legacy and New versions) when folder names contain the tilde chara...
Tue, 26 Aug, 2025 at 9:21 PM