We discovered a bug with the RushFiles iOS app.


When opening an office file using the "Open with" office app option, it throws an error message. The issue is under investigation.



Issue Description:


Office file can’t be opened using the Microsoft 365 office. Error message is displayed.



RushFiles iOS app version:

  • v5.2.0

Example Affected Device:

  • iOS device

OS Version:

  • iOS 18

Error Message or Code:

  • "Can't open file" "Sorry, something went wrong and *filename can't open"



If you have any questions or clarifications, please do not hesitate to raise a ticket via the RushFiles Support Helpdesk.



We truly appreciate your understanding and patience on this matter.

RushFilesTeam