Known issues
Here you can find information on known issues that may afflict your use of the RushFiles system
We have gathered potential issues that users may encounter during installation or update of the PC Client. OBS! Before any update, please make sure that...
Wed, 14 Feb, 2024 at 1:32 PM
Affects only Old Web Client: Reseller Portal: Mail configurations always display that ASCII encoding is used, even if a different value is saved. This...
Fri, 2 Feb, 2024 at 9:26 AM
We have received reports and discovered a bug in the recent update to the new Web Client. Issue Description: The issue occurs when previewing fil...
Fri, 2 Feb, 2024 at 9:26 AM
We have received a report that the RushFiles Android app crashes at startup on Pixel and Samsung devices with Android 14. The issue is under investigation....
Thu, 16 Nov, 2023 at 9:40 AM
Affects only Old Web Client: Reseller Portal: Mail configurations always display that ASCII encoding is used, even if a different value is saved. This i...
Mon, 8 Jan, 2024 at 11:17 AM
Affects both Old and New Web Client: "Resend invitation / password mail" does not work for newly created users. Users should use the login scr...
Tue, 27 Jun, 2023 at 3:18 PM
There is an issue where .xls files may be automatically saved at closing them after being opened with Excel, even if the file was not edited. The behavior i...
Tue, 1 Mar, 2022 at 11:43 AM
If you experience that the RushFiles context menu (right-click menu) is missing from your computer, you may try to reinstall this component: Shut down...
Wed, 20 Sep, 2023 at 1:32 PM
Windows' VSS (Volume Shadow Copy Service) may fail silently while the client is running. If you'd like to create a system restore point, please ...
Wed, 20 Sep, 2023 at 1:33 PM
Before reporting a bug, please see whether it is already a known issue or limitation. If it's not, please use template below to submit a bug report. ...
Mon, 2 Oct, 2023 at 11:10 AM