Helpdesk

Overview Windows App is a redesigned native desktop application that gives users direct access to their files and shares from a Windows computer. Built ...

Overview The Windows App is a redesigned native desktop application that gives users direct access to their files and shares from a Windows computer. Bu...

Downloading the Windows App Important note about availability The Windows app is currently being released gradually. At this time, downloading the W...

Overview The Windows App features a modern, tab-based interface that provides users with clear visibility and control over their synced files and accoun...

Overview The Share List tab is the main dashboard for all files and folders shared with the user’s RushFiles account. It provides a clear overview of ea...

Overview The Session Log tab in the Windows app provides a chronological record of all file-related activities performed by the user or automatically ex...

Overview The Failed files tab displays any files that were not successfully uploaded to the RushFiles server. Failed uploads commonly occur when the com...

Overview The Windows app includes several customizable settings that allow the user to adjust language, local file retention, theme appearance, and gene...

Overview The Sync folder is where the user manages and works on files locally. Any file added to this folder is uploaded to the server, and any file dow...

What is the Sync Folder? The Sync folder is the local folder created by the Windows app where users work with their files directly from Windows File Exp...