FAQ
Default solution folder, feel free to edit or delete it.
If you have Read only access, you can't save data to that location or Share. To get the access rights changed, you should contact your system...
Wed, 20 Feb, 2019 at 11:54 AM
Is the user validated, everything looks OK, but the drive does not mount? Usually, this is because the client is started with administrator rights. ...
Wed, 20 Feb, 2019 at 11:24 AM
Unfortunately RushFiles does not support Linux server OS currently.
Wed, 20 Feb, 2019 at 11:25 AM
Windows app: Instantaneously. Web app: Instantaneously / On refresh. MAC app: Every 5 seconds. Mobile app: On login or on pull down
Wed, 20 Feb, 2019 at 11:30 AM
To reset your password: Copy and paste https://global.rushfiles.com/getuserdomain.aspx?useremail= into your browser Type in your email address used w...
Fri, 11 Oct, 2019 at 8:24 AM
Because of the meta file structure, it's possible to create public links before files are completely uploaded to the server. If the server can...
Wed, 20 Feb, 2019 at 12:40 PM
As an administrator of a company or a reseller, you have the option to change how long file versions and history files are kept. The history retention ...
Tue, 25 Feb, 2020 at 2:22 PM
There are two reasons why a user does not have a private share: In the creation phase the create private share was set to <NO>. The user was fi...
Wed, 20 Feb, 2019 at 12:55 PM
The network drive generated with the PC client shows the same drive information as the local storage, because the local storage is the limit for how much d...
Wed, 20 Feb, 2019 at 12:57 PM
The cloud drive is a Network drive. Because of this, Windows searches the Network drives every once in a while when the cloud drive is accessed. Please...
Wed, 20 Feb, 2019 at 1:34 PM