Known issues

Here you can find information on known issues that may afflict your use of the RushFiles system

[SOLVED] [Mac client] M1 Macs with Monterey 12.0.1 may not mount the virtual drive
Some users have reported that their M1 Mac with Monterey 12.0.1 do not mount the virtual drive. We are investigating the issue. For now, we advise use...
Fri, 19 Nov, 2021 at 12:29 PM
[PC Client] - .xls files opened with Excel may be saved automatically at closing them
There is an issue where .xls files may be automatically saved at closing them after being opened with Excel, even if the file was not edited. The behavior i...
Tue, 1 Mar, 2022 at 11:43 AM
[PC Client] The web installer installs the client for the Admin user
The PC Client's web installer always installs the client app for the Admin user, even if it's run on a non-admin user as it needs to run in Admin co...
Mon, 1 Mar, 2021 at 2:39 PM
[Mac client] RushFiles drive might not mount on first try on Big Sur
Dear RushFiles users, For now, we have undefined behavior with the latest macOS version and FUSE, which our application uses to mount the virtual drive....
Tue, 2 Mar, 2021 at 9:40 AM
[PC Client 2.3.3] Known issues and solutions
Dear RushFiles users, In this article, you can see the common problems you might encounter in version 2.3.3 , and their solutions: Problem: After st...
Thu, 10 Dec, 2020 at 2:00 PM
[PC Client 2.3.2] Known Issues and solutions
Dear RushFiles Users, We have experienced some problems with the newest version of the client. Below, we'll list the common problems and solutions ...
Thu, 26 Nov, 2020 at 11:11 AM
UPDATED [False Positive] Windows Defender identifies PC client installer as threat
Dear RushFiles Users, Windows Defender might identify the PC client installer as a threat. We would of course never put malicious code into our soft...
Fri, 11 Dec, 2020 at 9:00 AM
Right click menu on PC Client
It seems there is an issue with the Right-click context menu on the PC and VDI Client. It appears to be a user permissions rights preventing the context me...
Fri, 10 Jun, 2022 at 9:27 AM