FAQ

Default solution folder, feel free to edit or delete it.

Sharing of files in Revit (AutoDesk)
The cloud drive solution is a distributed file system. This means that the files are always local files, and not connected directly to the server. This...
Wed, 20 Feb, 2019 at 1:43 PM
AD Integration - problems with a company.
If your AD synchronization for a company doesn't work (and others' do). It's most likely due to the configuration of that single company. ...
Mon, 16 Dec, 2019 at 9:37 AM
macOS: volume does not support permanent version storage
Newer versions of Mac OS X application can issue the following alert while saving to CloudDrive: "The document 'file name' is on a volum...
Wed, 20 Feb, 2019 at 1:59 PM
Share gets renamed to something weird
As Windows can not handle two folders with the same name, but RushFiles can, the PC client will rename the second folder by putting a timestamp at the end ...
Wed, 20 Feb, 2019 at 2:05 PM
Unable to copy to drive or update files
Case 1. Fails after adding user to a domain. When opening a file, or creating a new file, the system saves the files to the local drive. Normally, that is...
Wed, 20 Feb, 2019 at 2:10 PM
Frequent login requried
The client will only accept one login in the same session. Most browsers will keep the same session over multiple tabs. Logging in on a new user on a d...
Wed, 20 Feb, 2019 at 2:21 PM
Uploading files to the PC and Mac Client uses double space on disk
When uploading files to the PC and Mac client, you might experience that it uses up twice the space for the files you work on. This is because the clie...
Wed, 20 Feb, 2019 at 2:28 PM
Upload and Download speed limitations
There are no limitations to the speed that clients can get. Up and download is done by getting chunks (small pieces) of data, and not by streaming the ...
Wed, 20 Feb, 2019 at 2:36 PM
I am unable to install the android app
Some android users have experienced that the application installation procedure either hangs or is stuck in endless loading. To solve the problem: ...
Wed, 20 Feb, 2019 at 2:44 PM
Share as a network drive not possible.
Due to security, you can not share a RushFiles drive over Network. This is done in order to prohibit encryption and impersonation exploits. As a result, Ru...
Wed, 20 Feb, 2019 at 2:48 PM