Overview


RushFiles log files are files that contain information about the activities that take place within a software application. These files are typically used by developers and system administrators to troubleshoot issues and identify problems that may be affecting the performance of the software.


Log files can contain a variety of information, such as error messages, warnings, and debugging information. They can also include information about user actions, such as login attempts and application usage. Overall, log files are an important tool for ensuring the smooth and efficient operation of software applications



Where to find log files?


Path: /Users/{username}/Library/Group Containers/{Assigned Folder}/Logs


1. Open Finder and navigate to log files path.


For example: 


/Users/ron/Library/Group Containers/SMTN535HNY.group.com.rushfiles.clouddrive/Logs


2. Look for the Logs folder, make a copy, and compress it into a ZIP file, then send it to the requester (i.e., RushFiles Reseller, Support Team, Developers, etc.).