Helpdesk

Overview

If you have Skinning enabled in your package, then you can reskin your reseller web interface and the web client in My Account  -> Skinning. You can also allow or disallow companies and sub resellers under you to use skinning.

Before you can use skinning, you must use a custom subdomain. You can set your subdomain in My Account  -> URLs.

When you change anything on this page, a big red Save button will appear at the top of the page (you might need to scroll up). Remember to press this button, otherwise your changes will not be saved.

In this article:

1. Allow / disallow skinning for companies and sub resellers

2. Reskin the reseller web interface

3. Reskin the web client

4. Background pictures

1) Allow / disallow skinning for companies and sub resellers

As a reseller, you can decide whether resellers and companies under you can use skinning. This is controlled by the following settings at the top of the skinning page:

Note You allow/disallow individual companies to use skinning. This can be done in the Companies menu.

 

2) Reskin the reseller web interface

The following will tell you how to customize the reseller web interface:

The colors of the reseller site can also be customized. The fields that control these colors are located in the "Reseller" section. Use the Reset Colors button if you want to start over with the colors.

Please refer to the table below to see which fields control which elements on the reseller panel.

Name	Description	Result
Text, edges and small icons	Changes all text color on the reseller panel.
General background	Changes the background color of the login page to the reseller panel. If you have background pictures set, you will see this color at image fade in/fade out. If you have no background pictures, this color will be the background.	No image
Input outline	Changes the border color of input fields.
Buttons and left pane	Changes the color of all buttons and the left pane.
Hovering on buttons	Changes the color of the Save button on mouse-over.

3) Reskin the web client

In the "Client" section, you can set a different default color design for the web client. 

Please refer to the table below to see which fields control which elements in the web client.

Name	Description	Result
Text color - mouse over	Changes the text color of active menu tabs (current menu), and when you hover your cursor over them.
Background color	Changes the background color of the whole menu.
Background color - mouse over	Changes the background color of the menu items when the cursor is hovered over them.
Text color	Changes the text color of the menu items.
Background color - breadcrumbs	Changes the background color of the breadcrumbs.
Text color - breadcrumbs	Changes the text color of the breadcrumbs.
Background color - Header and Search	Changes the background color of the Header and the Search bar. In the example, "Share list" is in the Header section, while "Search" is the search bar.
Text color - Header and Search	Changes the text color of the Header and the Search bar.
Button background color	Changes the background color of buttons. This also includes the page navigation buttons.
Button text color	Changes the text color of buttons. This also includes the page navigation buttons.
Button border color	Changes the border color of buttons. This also includes the page navigation buttons.
Button background color - mouse over	Changes the background color of buttons when the cursor is hovered over them. This also includes the page navigation buttons.
Button text color - mouse over	Changes the text color of buttons when the cursor is hovered over them. This also includes the page navigation buttons.
List background color	Changes the text color of buttons. This also includes the page navigation buttons.
List text color	Changes the text color inside the list view.
List background color - mouse over	Changes the background color of list items while the cursor is over them.
List mouse over text color	Changes the text color of list items when the cursor is hovered over them.
List header and footer color	Changes the color of the header and the footer of the list view.
List header text color	Changes the text color of the list header.
Textbox background Color	Changes the background color of text boxes.
Textbox text Color	Changes the text color inside text boxes.
Textbox border color	Changes the border color of text boxes.
Active button background color	Changes the background color of the Active (currently selected) buttons and the Save button.
Active button text color	Changes the text color of the Active (currently selected) buttons and the Save button.
Active button border color	Changes the border color of the Active (currently selected) buttons and the Save button.
Login background	Changes the background color of the login form.

4) Background pictures

On the very bottom of the skinning page, you can upload your own pictures to be used as the background-slideshow for the login page to the reseller panel. These will also become the default set of images for the web client login page.