Known issues

Here you can find information on known issues that may afflict your use of the RushFiles system

Sync is stuck?
One of the reasons for a sync that is blocked can be an error in the current version of the application.  If you locate the logfiles, use shortcut %loca...
Fri, 27 Oct, 2017 at 12:20 PM
Error in Mail template "Limit Exceeded"
We currently have an issue with the mail template "Limi Exceeded" that it shows the tags instead of the names.  The mail will look similar to ...
Fri, 27 Oct, 2017 at 11:30 AM
RushFilesupdater.exe stopped working
We found some issues in the last update causing the "RushFilesupdater.exe" to crash.  Please see the attached files and guide how to solve the...
Mon, 18 Sep, 2017 at 1:07 PM
Subfoldershares and notifications locally
We currently see an issue with notifications locally (if "Disable file messages" isn't marked)  If a user have been granted access to a s...
Thu, 23 Mar, 2017 at 8:02 AM
Data/user amount can be incorrect
We do currently see some issues with data/user amount on companies. This is causing warning email's to be sent and the billing feature can show an ...
Mon, 13 Feb, 2017 at 10:14 AM
RIght click menu missing?
We are having some issues that in rare instances, the "Right click menu" in file explorer is missing.  We are aware of this and will work on t...
Tue, 24 Jan, 2017 at 1:19 PM