Known issues

Here you can find information on known issues that may afflict your use of the RushFiles system

Subfolder-share and missing content
NOTE:  The issue is solved in the latest release.  We expect all partners to be updated within 14 days.  We are currently having some issue...
Wed, 13 Sep, 2017 at 9:25 AM
RushFilesupdater.exe stopped working
We found some issues in the last update causing the "RushFilesupdater.exe" to crash.  Please see the attached files and guide how to solve the...
Mon, 18 Sep, 2017 at 1:07 PM
Subfoldershares and notifications locally
We currently see an issue with notifications locally (if "Disable file messages" isn't marked)  If a user have been granted access to a s...
Thu, 23 Mar, 2017 at 8:02 AM
Data/user amount can be incorrect
We do currently see some issues with data/user amount on companies. This is causing warning email's to be sent and the billing feature can show an ...
Mon, 13 Feb, 2017 at 10:14 AM
RIght click menu missing?
We are having some issues that in rare instances, the "Right click menu" in file explorer is missing.  We are aware of this and will work on t...
Tue, 24 Jan, 2017 at 1:19 PM
Double spaces in Group or Profile name
We are currently facing some issues which can have serious impact on the web-client.  If a group or a profile name of a user has double spaces, the web-...
Tue, 24 Jan, 2017 at 1:48 PM
Filenames with + gives an error
NOTE:  The issue is solved in the latest release.  We expect all partners to be updated within 14 days.  We currently have an issue with + signs...
Wed, 13 Sep, 2017 at 9:24 AM
Filenames with & fails to download
We currently have an issue with & signs in a filenames.  It will if you download the file using the web-client show an Runtime error. We are wor...
Mon, 18 Sep, 2017 at 10:30 AM