Known issues

Here you can find information on known issues that may afflict your use of the RushFiles system

General login issue - FIXED
We currently have some issues with our hosting provider causing login issues.  We are working on it.  Sorry for the inconvenience *** UPDATE ***...
Tue, 17 Apr, 2018 at 11:38 AM
Set subdomain issue?
We currently have an issue if you set a subdomain on the reseller portal.  We have fixed the issue and it will be released with the next release.  Plea...
Tue, 17 Apr, 2018 at 9:27 AM
Creating new user issue
Creating a new user on your account will, if you name the user, be created with the email as name even though you named the user.  We will release a fix...
Mon, 5 Mar, 2018 at 3:50 PM
Sync is stuck?
One of the reasons for a sync that is blocked can be an error in the current version of the application.  If you locate the logfiles, use shortcut %loca...
Fri, 27 Oct, 2017 at 12:20 PM
Subfoldershares and notifications locally
We currently see an issue with notifications locally (if "Disable file messages" isn't marked)  If a user have been granted access to a s...
Thu, 23 Mar, 2017 at 8:02 AM