Re-installing a RushFiles server with a new domain

Use this step-by-step guide to prepare for a server to be re-installed with a new domain:

  1. Assign yourself to all shares in all the customer accounts.
  2. Install the PC application on the server.
  3. Copy all the files from all the shares assigned to you to a local PC or a similar storage location. Copying the files to a local storage location should be done like this, to make it easier to restore:
    1. Create a folder called "Backup"
    2. Create and name a sub-folder as the account/customer name and then create a sub-folders to this one named like the share names (Ex: d:\Backup\accountA\share1\...).
    3. Copy all the files into the new folder structure, and verify (use folder size and file count) that all the files and folders are copied.
    4. If you want to use the same server for the new installation, please let us know so we can remove the old installation.
  4. Send us an RDP login to the server, so we can install the RushFiles server with the new domain.
  5. Once the installation is completed, create the accounts/customers, shares, settings etc. again.
  6. Assign yourself to all shares.
  7. Copy the files from the local backup to the new shares.