To reset your password:


  • Copy and paste https://global.rushfiles.com/getuserdomain.aspx?useremail= into your browser
  • Type in your email address used with RushFiles after "useremail=" and hit enter.
  • You will see your email address and your primary domain separated by a comma.
  • In your browser, go to the address of your primary domain.
  • On the login screen, click on the "Reset password" link.
  • Type in your email address and click on New Password.
  • Click the link in the mail that you receive from the system.
  • Type your new password and retype to confirm.


Example:


For user pikeg@itfast.net

https://global.rushfiles.com/getuserdomain.aspx?useremail=pikeg@itfast.net returns:
pikeg@itfast.net,rushfiles.net 


Meaning that rushfiles.net is this user's primary domain.

This user can reset his password at rushfiles.net.