Dear RushFiles Users,


We have recently encountered an issue with public links that they immediately expire after creation for some already created companies, and all newly created companies.


If you experience this, please login to the web client with a company administrator account, click on the "Account" menu, and re-select the desired default expiry date, then click on "Save".


If you selected "Never" as expiry date, also make sure that "Set as maximum time" is disabled.

Otherwise, links created with the "Never" setting will still expire immediately.


We'll remove this article when the issue is fixed.


UPDATE:
If "Never" is set as default expiry date, public links created with Desktop (PC, Mac) and Mobile (iOS, Android) clients will expire immediately. Please choose another value to be able to create non-expired links with these clients.


Sorry for the inconvenience.


Best Regards,

RushFiles Team