FAQ

Default solution folder, feel free to edit or delete it.

I'm missing a file - how can I find it?
Q: I uploaded a file to RushFiles but the file is now missing - what can I do to find it?  A: There can be multiple reasons why the upload of the file f...
Tue, 7 Mar, 2017 at 11:37 AM
Mac versions below 10.10 can't update?
With the newest release for Mac OS X users with OS X 10.9 and lower won't be able to update the application to the new 2.0 version A link for ...
Mon, 19 Jun, 2017 at 11:24 AM
Why do I get an email saying: "has reached XX% of it's maximum limit of X b storage"
If you get an email saying that your company account have reached XX% of it's maximum amount it might be because you have a private share and the set...
Mon, 13 Mar, 2017 at 7:34 AM
Difference between Download folder and Start/Stop synchronization?
In your Windows Explorer/Finder you have two options of keeping your folder/files locally stored.  Download folder and start/stop synchronization. S...
Wed, 27 Jan, 2016 at 12:48 PM
Are files uploaded ?
PC: In the Pc application you will see a complete overview over the shares you have.  When you select a share a status of upload and downloads f...
Wed, 30 Mar, 2016 at 1:32 PM
Valid File, Folder and Share names
Different platforms have different limitations, so in order to play nice with all devices in an organization. Some limits have been set on how you can name ...
Fri, 3 Mar, 2017 at 9:54 AM
Supported client applications
RushFiles is monitoring the device market and is always prioritizing development on the most popular devices first. Device Description Windows Any Win...
Thu, 9 Mar, 2017 at 12:27 PM
Why do I get a Can't "Save as" message
If you have Read only access you can't save data to that location or Share. To get the access rights changed, you should contact you system ...
Fri, 14 Aug, 2015 at 2:39 PM
Why does the drive not mount?
If the user is validated, and all looks ok, but the drive does not Mount? Normally this is because the client is started with administrator rights. ...
Wed, 23 Dec, 2015 at 11:09 AM
Does RushFiles support Linux servers
Unfortunately RushFiles does not support Linux server OS currently.
Tue, 27 Jan, 2015 at 10:18 AM